Privacy policy

At Innovisuals, we value the privacy of our website visitors and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website.

1. Information We Collect

We collect the following types of information when you visit or use our website:
  • Personal Information: When you fill out forms on our website, such as contact forms or subscription forms, we may collect personal details such as your name, email address, phone number, and any other information you provide.
  • Non-Personal Information: We may collect non-personal information through cookies or other tracking technologies. This may include details about your device, browser type, IP address, operating system, and browsing behaviour on our site.

2. How We Use Your Information

We use the information we collect for the following purposes:
  • To respond to your inquiries and provide customer support.
  • To send you promotional content or updates (if you’ve subscribed).
  • To improve our website’s content, functionality, and user experience.
  • To analyze site usage trends and enhance our marketing strategies.
  • To comply with legal obligations or enforce our terms and policies.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (e.g., web beacons, pixels) to enhance your browsing experience, analyse usage patterns, and serve targeted advertising. Cookies are small files placed on your device to track usage and preferences.
You can control cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use some features of our website.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers to perform services on our behalf (e.g., email marketing, website analytics). These third parties are only authorized to use your information for the purpose of providing those services and are required to maintain confidentiality.
In certain circumstances, we may also disclose your information to comply with legal obligations or protect our rights.

5. Data Security

We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:
  • Access the personal information we hold about you.
  • Request the correction or deletion of your personal information.
  • Opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
To exercise any of these rights, please contact us at [hello@innovisuals.com.au].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time too time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page, and the updated policy will be effective as of the date stated at the top of the page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at: hello@innovisuals.com.au